Frequently Asked Questions
A credit is a contact with email, phone and everything we have for it. (Only in Ultimate plan)
The Cold email starter and advance plans gives you basic information to start your cold email outreach. The Ultimate gives you full information on the contact.
On the Cold Email starter and Advance, you have a daily download limit with no roll over.
The Ultimate Multi-channel and Enterprise plans have monthly roll-overs if your plan remains active for the next billing cycle.
Yes your plan would automatically renew.
Yes, you can cancel your account at anytime 24 hours before your next billing cycle. Just go to your profile section > Subscriptions > Cancel. However, all your remaining credits would be canceled as well.
Yes, all our data is GDPR and CCPA compliant.
No, you can do month to month or an annual on all plans (Except Enterprise). No contracts.
Although we strive to provide 90%+ accuracy on all fields (Industry average is 70%), it can vary depending on the industry, region and job functions. The Emails are verified real-time and have a 95% guarantee on all valid records.
Yes, you can choose to get VALIDS only or VALIDS + AcceptAll emails on the real-time verifiation. We do not provide invalid contacts and emails.
We will be connecting to most CRMs – Salesforce.com, Hubspot, Zoho, Microsoft Dynamics and Pipedrive and also Outreach tools like Outreach.io, Woodpecker, Salesloft, etc shortly. We plan to make it live by Q3 2023.
If you have selected VALID only and still see bounces, (happens rarely), just contact our support team and they can review and reimburse the credits on your account.
Yes, we do on have it on the Advance, Ultimate and the Enterprise plans.
Yes, we do offer discounts, please contact us at [email protected] for it.